Get in Touch With Us
Whether you have a question about one of the platforms we cover, spotted something that needs updating, or want to share feedback on our sweepstakes casino reviews, this page explains the best way to reach us and what happens after you do.
How to Reach Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. You can write to us at [email protected].
To help us get back to you promptly, a brief description of your query up front goes a long way — it means we can route your message to the right person without going back and forth first.
What We Can Help With
- Questions about sweepstakes casinos — If something on this site is unclear, whether it's about how the sweepstakes model works, how Sweepstakes Coins differ from Gold Coins, or how prize redemption is handled, send it our way.
- Accuracy and corrections — Platform terms, welcome offers, and eligible states can all change quickly. If you spot something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do, and reader flags genuinely help us stay on top of it.
- Content suggestions — If there's a topic, platform, or comparison you'd like us to cover — redemption speeds, loyalty programmes, state-by-state availability — we're open to reader input when planning new content.
- Editorial and partnership enquiries — If you represent a platform or organisation and want to discuss how we might work together, please introduce yourself and outline what you have in mind. We'll consider every approach on its merits.
- Responsible play concerns — If you or someone you know is struggling with gaming habits and would like a pointer to support resources, mention it in your message and we will respond with relevant guidance.
What to Expect After You Write
We don't use automated holding replies in place of a real answer. When your message arrives, it's reviewed by a member of the team — including our author Amelia Mitchell, who oversees the site's sweepstakes casino content — and you'll receive a response from a person who has actually read what you wrote.
Our target turnaround is two working days. During peak periods it may take a little longer, but we will always follow up. If you haven't heard back within five working days, please resend — occasionally messages slip through spam filters.
A Note on How We Work
isurfhopkins.com is an independent comparison site covering sweepstakes and social casinos available to US players. We research platforms, verify offer terms and eligibility conditions, and assess factors like redemption speed and game range without any platform being able to buy its way to a higher position. Commercial relationships may exist with some operators, but editorial rankings are based on our own assessment.
We cover platforms that operate under a promotional sweepstakes model — not traditional real-money gambling — and we aim to be clear about the distinctions that matter: how currencies work, what redemption involves, where availability is restricted, and what obligations fall to the player. If any of that is unclear anywhere on the site, please tell us.
Reader feedback is a genuine part of keeping this content honest and useful. We appreciate you taking the time to reach out.